creative direction
One clear look and voice across every ad and post. We set the concepts, hooks and guidelines so everything you make feels like you.
One clear look and voice across every ad and post. We set the concepts, hooks and guidelines so everything you make feels like you.

4 concepts
4 concepts
/ one brand voice
/ one brand voice
4.9
4.9
/ 20 reviews
/ 20 reviews
great ads aren’t lucky. they come from a clear creative direction.
CAPABILITIES
ideas worth repeating
Launch
Positioning
Roadmap
go-to-market
Most launches are a date and a hope. We define your audience and positioning, pick the channels that matter and set the budget and timeline, so every dollar has a job from day one.
Learn more
Learn more

Launch
Positioning
Roadmap
go-to-market
Most launches are a date and a hope. We define your audience and positioning, pick the channels that matter and set the budget and timeline, so every dollar has a job from day one.
Learn more
Contact us

Channel mix
Budget split
Targets
channel planning
Most brands are on every platform and winning on none. We look at where your customers spend time and what each channel really returns, then build a mix you can afford to run well.
Learn more
Learn more

Channel mix
Budget split
Targets
channel planning
Most brands are on every platform and winning on none. We look at where your customers spend time and what each channel really returns, then build a mix you can afford to run well.
Learn more
Contact us

Ad accounts
Tracking
Funnel
growth audits
Most brands know something’s off but can’t say what. We go through your ad accounts, channels, tracking and competitors, then rank what to fix, what to scale and what to cut.
Learn more
Learn more

Ad accounts
Tracking
Funnel
growth audits
Most brands know something’s off but can’t say what. We go through your ad accounts, channels, tracking and competitors, then rank what to fix, what to scale and what to cut.
Learn more
Contact us

Audit
Positioning
Roadmap
strategy
Most brands post and spend without a plan. We look at your audience, your channels and your competitors, then map out what to do first. You get a plan your team can actually follow.
Learn more
Learn more

Audit
Positioning
Roadmap
strategy
Most brands post and spend without a plan. We look at your audience, your channels and your competitors, then map out what to do first. You get a plan your team can actually follow.
Learn more
Contact us

01
/ 04
OUR APPROACH
from random posts to a recognizable brand
No more one-off ideas that don’t add up. Three steps, and every piece of content starts from the same playbook.



find the angles
We study your customers, reviews and competitors to find the messages and moments that actually make people stop.
OUR APPROACH
from random posts to a recognizable brand
No more one-off ideas that don’t add up. Three steps, and every piece of content starts from the same playbook.



find the angles
We study your customers, reviews and competitors to find the messages and moments that actually make people stop.
OUR APPROACH
from random posts to a recognizable brand
No more one-off ideas that don’t add up. Three steps, and every piece of content starts from the same playbook.



find the angles
We study your customers, reviews and competitors to find the messages and moments that actually make people stop.
Why your ads all look like different brands
One ad is polished, the next is a meme and your creators are doing their own thing. Nobody can tell it’s the same brand. That’s a creative direction problem. Creative direction sets the ideas, tone and visual rules that every piece of content starts from. It’s why some brands feel instantly recognizable in a three-second scroll and others blur into the feed.
What does creative direction include?
Everything your team and creators need to make work that feels like you:
Creative audit: what your past ads and posts tell us about what works
3 to 5 core concepts built around real customer motivations
Hooks and openers for each concept, ready to test
Format guide: UGC, founder-led, demo and static, and when to use each
Simple guidelines for tone, visuals and what to avoid
How we’d approach it
Say you’re a DTC skincare brand running 20 ads a month, and none of them stand out. We’d start with your reviews and comments, because customers usually describe the product better than the brand does. Then we’d look at your last 50 ads: which hooks held attention and which formats got skipped.
From there, we’d build four concepts, for example a before and after, a five-minute routine, an ingredient myth and the skeptic who got converted. Each one gets tested with a few creators and variations.
A good outcome is two concepts that clearly win, a set of hooks you can reuse for months and a team that knows exactly what to make next.
What most brands get wrong
They treat creative as decoration. On Meta and TikTok, the ad itself now does much of the targeting, so creative is strategy, not taste. We make creative decisions based on what your customers respond to, then let the tests settle the debate. AI helps us explore angles and draft variations faster, but the concepts come from real customer insight, and the final calls are human.
What you get at the end
A short creative playbook, not a brand book nobody opens. It covers your concepts, the hooks that tested well, examples of strong and weak executions and the rules creators need before they film. Your in-house team, our creators and any freelancer you hire can all work from the same page.
Where it fits
Creative direction is part of our strategy work, and it feeds everything we make. It shapes the briefs behind UGC content and the hooks we test in creator-led ads. We work with brands across North America from Vancouver.
Ads feeling a little all over the place? Book a free audit and we’ll show you the angles we’d test first.
Why your ads all look like different brands
One ad is polished, the next is a meme and your creators are doing their own thing. Nobody can tell it’s the same brand. That’s a creative direction problem. Creative direction sets the ideas, tone and visual rules that every piece of content starts from. It’s why some brands feel instantly recognizable in a three-second scroll and others blur into the feed.
What does creative direction include?
Everything your team and creators need to make work that feels like you:
Creative audit: what your past ads and posts tell us about what works
3 to 5 core concepts built around real customer motivations
Hooks and openers for each concept, ready to test
Format guide: UGC, founder-led, demo and static, and when to use each
Simple guidelines for tone, visuals and what to avoid
How we’d approach it
Say you’re a DTC skincare brand running 20 ads a month, and none of them stand out. We’d start with your reviews and comments, because customers usually describe the product better than the brand does. Then we’d look at your last 50 ads: which hooks held attention and which formats got skipped.
From there, we’d build four concepts, for example a before and after, a five-minute routine, an ingredient myth and the skeptic who got converted. Each one gets tested with a few creators and variations.
A good outcome is two concepts that clearly win, a set of hooks you can reuse for months and a team that knows exactly what to make next.
What most brands get wrong
They treat creative as decoration. On Meta and TikTok, the ad itself now does much of the targeting, so creative is strategy, not taste. We make creative decisions based on what your customers respond to, then let the tests settle the debate. AI helps us explore angles and draft variations faster, but the concepts come from real customer insight, and the final calls are human.
What you get at the end
A short creative playbook, not a brand book nobody opens. It covers your concepts, the hooks that tested well, examples of strong and weak executions and the rules creators need before they film. Your in-house team, our creators and any freelancer you hire can all work from the same page.
Where it fits
Creative direction is part of our strategy work, and it feeds everything we make. It shapes the briefs behind UGC content and the hooks we test in creator-led ads. We work with brands across North America from Vancouver.
Ads feeling a little all over the place? Book a free audit and we’ll show you the angles we’d test first.
Industries we serve
Beauty
Beauty
Food
Food
Hospitality
Hospitality
3+
results, not reports
results, not reports
results, not reports

partners, not order-takers
partners, not order-takers
partners, not order-takers

partners, not order-takers
partners, not order-takers
partners, not order-takers

results, not reports
results, not reports
results, not reports

CLIENT STORIES
real brands
real numbers

"the commnty team has been instrumental in supporting our paid media efforts with technical knowledge, a data-driven approach and localized strategies."
Rachel Draper
General Manager, North America @ LOJEL

"the commnty team has been instrumental in supporting our paid media efforts with technical knowledge, a data-driven approach and localized strategies."
Rachel Draper
General Manager, North America @ LOJEL
2x hook rate
More viewers watched past 3 seconds after a creative reset across all paid ads.

DTC skincare brand
Beauty · Creative direction · USA
NOW ONBOARDING · Q1 '27
free audit.
no sales pitch.
We open your account, go line by line, and show you what’s working and what isn’t.
30 min • no commitment
30 min • no commitment
30 min • no commitment
BETTER TOGETHER
more ways to grow



go-to-market
Launch with a plan, not just a date. We set your audience, channels and budget before day one.
Launch
Positioning
Roadmap

Learn more
Learn more
go-to-market
Launch with a plan, not just a date. We set your audience, channels and budget before day one.
Launch
Positioning
Roadmap

Learn more
Contact us
short-form video
Videos made for the scroll, not the boardroom. We script and produce short-form content people actually watch.
TikTok
Reels
Shorts

Learn more
Learn more
short-form video
Videos made for the scroll, not the boardroom. We script and produce short-form content people actually watch.
TikTok
Reels
Shorts

Learn more
Contact us
UGC content
Get ad-ready videos from real people. We brief creators and deliver UGC built to test and run as ads.
Briefs
Casting
Ad-ready

Learn more
Learn more
UGC content
Get ad-ready videos from real people. We brief creators and deliver UGC built to test and run as ads.
Briefs
Casting
Ad-ready

Learn more
Contact us
go-to-market
Launch with a plan, not just a date. We set your audience, channels and budget before day one.
Launch
Positioning
Roadmap

Learn more
Contact us
short-form video
Videos made for the scroll, not the boardroom. We script and produce short-form content people actually watch.
TikTok
Reels
Shorts

Learn more
Contact us
FAQs
questions about
creative direction
?
What is creative direction in marketing?
Why does creative matter so much for ads now?
How much does creative direction cost?
How is creative direction different from a brand guide?
How many creative concepts does a brand need?
How do you test creative concepts?
Can creators follow our creative direction?
How long does creative direction take?
ready when
you are
ready when you are
No commitment consultation
Honest take on what to fix
A clear plan for next steps
BLOG
fresh from
the feed
fresh from the feed
Lessons from real campaigns: what worked, what flopped and what we’d do differently next time.




